What is your personal information?
The term “personal information” has the meaning given to it in the Act. It refers to any information that can be used to personally identify you.
This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are identifiable from it, it will be considered personal and confidential information.
How and what information are we collecting?
We may collect the following types of personal information:
We usually collect personal information directly from you, or from a body that holds such information, which can include
What happens if we can’t collect your personal information?
If you do not provide us with personal information that has been reasonably requested of you, we may not be able to provide you with the services or information sought. We collect personal information about you so that we can best do our job and provide you with accurate advice. This can include when:
Who can we disclose your information to?
We may share your personal with:
Can you request access to your information?
You can ask to access any personal information we hold at any time by contacting us (see the details below). Where we hold information that you are permitted to access, we will try to provide you with suitable means of accessing it. We may charge an administrative fee for doing so.
Sometimes we cannot guarantee you access to your personal information. For example, if granting access would interfere with the privacy of others or if it would result in a breach of confidentiality. If that happens, we will provide written reasons. We require photo identification for release of documents with personal information. You can request that we update your personal information at any time.
We may hold your information in either electronic or hard copy form. Personal information is destroyed or de-identified when no longer needed in accordance with the Legal Profession Act 2008 (WA). Your client file may be stored on a secure cloud platform hosted at an Australian data centre. We may from time-to time provide anonymised data to research entities who host data in servers located overseas.
Complaints and Contact
If you believe that your privacy has been breached, please contact us immediately in writing. We will inform you whether we will conduct an investigation, who will be investigating, and once able, the outcome.
For all enquiries:
Subiaco Justice Centre
PO Box 325
Subiaco WA 6904